Our experienced Medical and Operations teams are in the office and at the end of a phone 24/7, 365 days per year. We are always here to answer your call anytime of the day. The Operations team will be your first point of contact to accessing the variety of services we offer, ranging from emergency medical assistance to medical translations. They are highly skilled and are supported by our experienced medical team and linguists.
Our Operations team liaise with the medical tea and are in constant contact with air ambulance companies and medical service providers to give patients the most efficient and cost- effective service on the medical case management and the repatriation. The medical team is also available to review and manage each case 24/7.
The team work tirelessly to ensure they are providing our clients with an efficient and prompt quality service on every case that we manage.